FAQ

Products

What does my stream pack include?

How many changes do I get in my order?

Do I get my own logo, can I adapt my logo to your products?

How long will my order take?

Can I make changes to my order once it has been delivered?

Will I get editable archives in my products?

It’s hard for me to trust, will I get a preview of what I will get?

Is it possible to only buy alerts?

The camera that comes with the stream pack is not the same size as mine, can Mythic Rabbit fix that?

My social media is misspelled, how can I report it so it can be fixed? 

Payments/Refunds

Can I get a refund on my order?

If I don’t like what I bought, can I change it for something else?

Can I pay for half the amount then the other half or do I have to pay the total amount?

If I made the first payment, then I don’t want the product, will I get a refund if I cancel?

Explore business opportunities

How can I become a brand ambassador?

Problems

Why can’t I see my alerts?

Why do my alerts disappear after a certain time?

Why do my alerts disappear before the song ends?

Why is my alert sound so loud?

I can hear the alerts but I cannot see them, what can I do?

Contact Us

How can I contact MythicRabbit?